To sign up at King Casino, you register on its website, confirm that you are 18 or over and complete identity checks. The steps above show the order; this page covers what sits behind them and what to do if something does not go to plan.
Before you start, have your documents to hand: Photo ID and Utility bill or bank statement (proof of address). Enter your name, date of birth and address exactly as they appear on those documents. A mismatch between the form and your paperwork is one of the most common reasons registration takes longer than expected.
There is no registration form on this site. Registration happens only on the King Casino website or app, and you can reach it through visit King Casino.
What happens behind the sign-up steps
A UK-licensed operator must verify your age and identity before you can deposit or play. At King Casino this is a required part of sign-up, not an optional extra. Plan to complete it in one sitting, with your documents within reach.
The two kinds of document
The documents are photo ID and proof of address. Photo ID confirms who you are and that you are 18 or over. Proof of address can be a utility bill or a bank statement, and it confirms the address you gave when you registered. Two different documents do two different jobs, so one cannot stand in for the other.
What can take time
Checking is only as quick as the material you supply. A clear, complete image of a document is easier to read than a cropped or blurred one. Details that differ between your registration and your paperwork are another common cause of delay. The facts do not give a standard processing time, so do not plan around a particular speed.
Names and payment methods
Use a payment method in your own name. The cashier is where you deposit, and the name on your payment method should be the one you registered with. The deposit guide covers the payment side in more detail, and the verification guide goes through the documents step by step.
The welcome offer
The steps above show the welcome offer attached to registration. Read its terms on this page before you deposit, and see the welcome bonus page for the conditions in full. T&Cs apply.
One account per person
Register once. If you already have an account, use the login guide rather than registering again. Duplicate details can slow down checks and create avoidable problems later.
18+ · T&Cs apply
Common problems and what to do
Registration will not complete
Start with the simple causes. Check that you have entered a correct email address, that your date of birth makes you 18 or over, and that your name and address match your documents. Look for typing slips, missing house numbers and abbreviations that differ from the address on your bill. If the form still will not go through, contact support rather than trying repeatedly with altered details.
A document is not accepted
Documents are usually turned down for ordinary reasons. Common ones are:
- an image that is blurred, dark or cropped at the edges
- a name that differs from the one you registered with
- an address on the proof that differs from the address you entered
- a document that is not one of the types listed, which are Photo ID and Utility bill or bank statement (proof of address)
Take a fresh, well-lit image showing the whole document and check the details before sending it again. If you are unsure whether a document qualifies, ask support before submitting rather than guessing.
You cannot remember whether you registered
Do not create a second account. Go to the King Casino website and use the login guide to check. If you cannot get in, support can help you sort out the account you already have.
Contacting support
King Casino offers live chat and email, available 24/7. There is no phone line. When you write, include the email address you registered with, what you were doing when the problem started and what the screen told you. Never include your password. A clear first message saves time on both sides. More detail is on the contact page.
A problem that is not about sign-up
Questions about payments or payouts belong elsewhere. The deposit guide deals with funding your account, and the withdrawals page covers taking money out.
Keeping your account secure and under control
Enter your password only on the King Casino website or app, never on a page that reached you through an email, a message or another site. This site has no login or sign-up form and will never ask for your details. If you want to confirm who runs the casino, you can look the operator up on the Gambling Commission's public register.
Choose a password you use nowhere else, and keep control of the email address on the account, since that is where problems are most often resolved. Store your documents somewhere you can reach them quickly, so a request for a replacement does not hold you up.
Set your controls at registration, before you play. UK-licensed operators must offer deposit limits, time-outs and self-exclusion, and GAMSTOP covers all of them. You can read more on the safer gambling page. Treat any offer as a reason to read its terms, not a reason to deposit more than you planned. T&Cs apply.